Privacy Policy
How MAVRENIO collects and uses personal data, and your rights.
This policy explains how SALEEMBA TRADE LIMITED, trading as MAVRENIO (“we”, “us”), collects and uses personal data when you visit mavrenio.shop, place an order or contact us.
Who is responsible
The controller is SALEEMBA TRADE LIMITED, 4 Ballochmyle Place, Glasgow, G53 7GQ, United Kingdom (company number SC908066). Contact: support@mavrenio.shop, +44 7857 708730.
What we collect and why
| Data | Purpose | Legal basis | How long |
|---|---|---|---|
| Name, email, phone (optional), billing and delivery address, order contents | Taking, delivering and supporting your order; returns and refunds | Contract | 6 years after the order (accounting and tax records) |
| Payment status and transaction reference (not full card details) | Processing payment, refunds and fraud prevention | Contract; legal obligation; legitimate interests | 6 years |
| Account login details and order history | Your customer account, if you create one | Contract | Until you close your account |
| Messages and cancellation requests | Answering you and handling cancellations | Contract; legal obligation | Up to 3 years after the last contact |
| Delivery country choice, bag and session cookies, server logs (IP address, browser) | Showing prices in your currency, running the shop securely | Legitimate interests; strictly necessary | See our Cookie Policy; logs up to 30 days |
Your IP address is used once to suggest your delivery country and currency; we do not store a location profile. We do not use advertising or analytics cookies and do not sell your data. We do not make automated decisions with legal effects about you.
Who we share data with
- Payment providers (such as Stripe or PayPal, when enabled at checkout) to process payments and prevent fraud. They act as independent controllers for some processing and have their own privacy notices.
- Delivery companies to deliver your order and send tracking updates.
- Our hosting and email providers (Hostinger International Ltd for website hosting and email) acting on our instructions.
- Authorities when the law requires it, for example HMRC.
International transfers
We are based in the United Kingdom. Some providers may process data outside the UK or the European Economic Area. Where they do, transfers are protected by adequacy regulations or by standard data protection clauses.
Your rights
You have the right to access, correct or delete your data, to restrict or object to processing, and to data portability. Where processing is based on consent, you can withdraw it at any time. Email support@mavrenio.shop; we reply within one month.
You can complain to the UK Information Commissioner’s Office (ico.org.uk, 0303 123 1113). If you live in the EU, you can also complain to the data protection authority in your country, for example the Datatilsynet in Denmark or your federal state’s data protection authority in Germany.
Security
The site uses HTTPS throughout. Access to order data is limited to people who need it to run the shop.
Changes
We will post any changes to this policy on this page with a new date.